Hey everyone, Christian from CertSmart Pathways. I talk to small business owners, cafe managers, retail supervisors and hiring managers every week. Here’s what they actually care about when hiring someone straight out of school (or with very little experience): Reliability & attitude > quals Can you show up on time, every time? Do you seem keen? That beats a fancy certificate any day. Basic digital skills Can you send a proper email, join a Teams call, use Google Drive? If no