Business intelligence tools like Power BI and Tableau are reshaping how Australian organisations make decisions. This course introduces the concepts and tools of business intelligence in a practical, accessible way. Across 3 modules you will learn how organisations use data dashboards to drive decisions, get an introduction to Power BI, Tableau, and basic SQL queries, understand KPIs and reporting, and develop the awareness required for entry-level data analyst roles. Earn your CertSmart certificate and position yourself ahead of the pack for data-adjacent roles across every industry. HOW IT WORKS 🕒 3 Modules × 3 Lessons · Each lesson approx. 20 minutes · ~3 hours total 📝 Short multiple choice quiz at the end of each module — 70% pass mark required 🌐 100% online and self-paced — learn whenever, wherever 📄 Downloadable course workbook included (PDF) 🏅 Certificate of Achievement + verified digital badge issued on completion 📋 End of Course Assessment — PPT summary + 5 short answer Final Course Exam WHAT YOU'LL GET FROM THIS COURSE ✅ Introduction to Power BI — connecting data sources and building basic visualisations ✅ Introduction to SQL — writing basic SELECT queries to retrieve and filter data ✅ Understanding of business intelligence concepts — KPIs, dashboards, and reporting cycles ✅ Awareness of entry-level data analyst roles and pathways in Australian organisations PLEASE NOTE: All CertSmart courses are developed by industry professionals and educators in accordance with Australia's National Microcredential Framework.
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