Microsoft Office and Google Workspace are used in nearly every workplace in Australia — from small businesses to government departments. If you can't navigate these tools confidently, it limits what roles you can apply for. This free course fixes that. Across 3 modules, you'll learn how to use Word and Google Docs for professional documents, Excel and Google Sheets for basic data and organisation, and Outlook and Gmail for professional email communication. It's practical, straightforward, and focused on the tasks employers actually ask you to do. Earn your CertSmart certificate and add a genuine, demonstrable digital skill to your CV — one that most employers will actively look for. HOW IT WORKS 🕒 3 Modules × 3 Lessons · Each lesson approx. 20 minutes · ~3 hours total 📝 Short multiple choice quiz at the end of each module — 70% pass mark required 🌐 100% online and self-paced — learn whenever, wherever 📄 Downloadable course workbook included (PDF) 🏅 Certificate of Achievement + verified digital badge issued on completion WHAT YOU'LL GET FROM THIS COURSE ✅ A microcredential certificate to add to your CV under Skills & Interests ✅ Confidence using Microsoft Word, Excel, and Outlook for everyday work tasks ✅ Ability to use Google Docs, Sheets, and Gmail in a professional context ✅ Understanding of file management, formatting, and professional document layout ✅ A practical foundation for any office, admin, retail, or customer service role PLEASE NOTE: All CertSmart courses are developed by qualified Australian educators and industry professionals. This course introduces core digital workplace tools. Microsoft and Google both offer free certification programs through their respective learning platforms for those wishing to pursue formal digital credentials. This course self-aligns to Australia's National Microcredentials Framework (NMF) for consistent quality, clear learning outcomes, and assessed learning.
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