Most people using AI tools get mediocre results because they don't know how to ask the right questions. Prompt writing — the art of communicating clearly and strategically with AI — is one of the most in-demand new skills in the modern workplace. This course teaches you how to do it well. Across 3 modules, you'll learn the principles of effective prompt design, how to structure requests to get better outputs, how to refine and iterate prompts to improve results, and how to apply prompt writing to real workplace tasks — content creation, customer service, research, and more. Earn your CertSmart certificate and add a highly specific, highly valued skill to your CV that most people — including experienced workers — haven't taken the time to develop properly. HOW IT WORKS 🕒 3 Modules × 3 Lessons · Each lesson approx. 20 minutes · ~3 hours total 📝 Short multiple choice quiz at the end of each module — 70% pass mark required 🌐 100% online and self-paced — learn whenever, wherever 📄 Downloadable course workbook included (PDF) 🏅 Certificate of Achievement + verified digital badge issued on completion WHAT YOU'LL GET FROM THIS COURSE ✅ A microcredential certificate to add to your CV under Skills & Interests ✅ Understanding of how prompt structure affects the quality of AI outputs ✅ Practical skills in writing effective prompts for content, research, and problem-solving tasks ✅ Ability to refine, iterate, and improve AI responses to get the results you need ✅ A highly transferable skill applicable to marketing, admin, customer service, and beyond PLEASE NOTE: All CertSmart courses are developed by qualified Australian educators and industry professionals. Prompt writing is an evolving skill as AI models continue to develop. The principles taught in this course are applicable across all major AI platforms currently available. This course self-aligns to Australia's National Microcredentials Framework (NMF).
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