Barista Basics & Coffee Culture (CSP-NMF-008)

Coffee is one of Australia's biggest industries, and cafés are always looking for people who understand the basics before they start. This course covers everything a beginner barista needs to know — from espresso fundamentals to customer service and workflow behind the counter. In 3 practical modules, you'll learn how espresso machines work, how to make the most common café drinks, how to talk to customers confidently, and what a smooth café shift actually looks like. No equipment needed — this is the knowledge foundation that makes your training faster and your employer more confident in you. HOW IT WORKS 🕒 3 Modules × 3 Lessons · Each lesson approx. 20 minutes · ~3 hours total 📝 Short multiple choice quiz at the end of each module — 70% pass mark required 🌐 100% online and self-paced — learn whenever, wherever 📄 Downloadable course workbook included (PDF) 🏅 Certificate of Achievement + verified digital badge issued on completion WHAT YOU'LL GET FROM THIS COURSE ✅ A microcredential certificate to add to your CV under Skills & Interests ✅ Understanding of espresso extraction, grind settings, milk steaming, and coffee drinks ✅ Knowledge of café workflow, hygiene standards, and customer service expectations ✅ Confidence to approach café employers and ask for a trial shift ✅ A practical foundation that makes on-the-job barista training faster and easier PLEASE NOTE: All CertSmart courses are developed by qualified Australian educators and industry professionals. This course introduces coffee and café fundamentals. It is not a substitute for hands-on barista training. To continue, explore hospitality traineeships and Certificate III in Hospitality through a registered training organisation (RTO). This course self-aligns to Australia's National Microcredentials Framework.