Display & Presentation Skills - Creating Retail Impact

Ever walked into a store and stopped because something looked amazing? That’s visual merchandising — the art of creating displays that attract attention and encourage customers to buy. In this course, you’ll learn the fundamentals of layout, colour, signage, and product placement to create displays that stand out. Perfect for those interested in fashion, retail, or store design. Learn visual merchandising principles, product knowledge, and how to upsell ethically and confidently. How CertSmart Courses Are Structured: 🕒 3x3 Format – 3 Days × 3 Hours (9 Hours Total). 🌐 100% Online & Self-Paced – learn anywhere, anytime. What You’ll Get from This Course: ✅ Certificate of Completion from CertSmart Pathways recognising your achievement. ✅ Customer service and communication skills you can proudly list on your résumé under Skills & Interests. ✅ Practical insight into what it’s like to work in retail, sales, or front-of-house roles — perfect for part-time or entry-level jobs. ✅ Downloadable resources and role-play templates to help you practise workplace scenarios and build confidence. ✅ Confidence to handle customers, solve problems, and communicate professionally in real-life situations. PLEASE NOTE: All CertSmart courses are developed by qualified Australian educators and industry professionals, ensuring your learning is relevant, engaging, and designed for real-world outcomes. This is an introductory course designed to help learners understand the basics of display and presentation in retail environments. If you wish to work in a role that requires formal certification, you will need to complete a nationally recognised practical course.