Office & Administration Fundamentals

Step into the world of modern offices! In this course, you’ll learn essential administrative skills like managing emails, scheduling, basic data entry, and professional communication. You’ll also explore what it’s like to support a team in a busy office environment — great for those considering administration, reception, or business support roles. How the CertSmart Courses Are Structured: 🕒 3x3 Format – 3 Days, 3 Hours a Day (9 Hours Total) 🌐 100% Online and Self-Paced What You’ll Get from This Course: ✅ A Certificate of Completion from CertSmart Pathways to recognise your achievement. ✅ Practical, job-ready skills you can list on your résumé under Skills & Interests. ✅ Confidence to handle entry-level office tasks and communicate effectively in professional settings. ✅ Downloadable templates, checklists, and sample forms to help you practise real-world admin tasks. ✅ A clear understanding of office structures and teamwork dynamics. PLEASE NOTE: All CertSmart courses are developed by qualified Australian educators and industry professionals, ensuring your learning is relevant, engaging, and designed for real-world outcomes. This course provides foundational knowledge only. For formal business qualifications, further study at TAFE or a registered training provider is required.